Question 1

What is HoldThat EventOS?

Accepted Answer

HoldThat EventOS is event operations software for organizers running registrations, vendors, sponsors, volunteers, announcements, logistics, and check-in.

Question 2

What kinds of events is EventOS built for?

Accepted Answer

EventOS is built for festivals, markets, fundraisers, churches, nonprofits, venues, expos, and community events with real operational coordination needs.

Question 3

How is EventOS different from a ticketing platform?

Accepted Answer

Ticketing platforms focus mainly on registrations and payments. EventOS covers the operational week around the event, including vendor workflows, sponsors, volunteers, announcements, logistics, and live check-in.

Question 4

Does EventOS have a free trial?

Accepted Answer

Yes. EventOS offers a free trial entry point so organizers can test the workspace before committing. No credit card is required to start, so it never auto-charges you.

Question 5

Do vendors and attendees need accounts?

Accepted Answer

EventOS supports public-facing event pages and structured workflows so organizers can coordinate registrations and vendor actions without forcing every participant into a complicated setup. Only your organizing team logs in.

Question 6

Can I export my data?

Accepted Answer

Yes. EventOS is built with exports and structured records in mind so organizers are not trapped in scattered spreadsheets or hidden systems. Every module has a CSV export.

Question 7

What is an Event Hub?

Accepted Answer

An Event Hub is the attendee-facing layer that sits alongside EventOS. It gives guests one mobile-friendly place for the schedule, map, parking, FAQs, sponsors, updates, and links.

Question 8

Can EventOS handle volunteers and sponsors too?

Accepted Answer

Yes. Sponsor pipelines, volunteer shifts, announcements, and check-in are part of the operational scope EventOS is built to manage.

Question 9

Is EventOS only for large organizations?

Accepted Answer

No. EventOS works for smaller organizers that need structure now and for larger organizations that need deeper coordination across multiple workflows.

Question 10

What is the fastest way to see if EventOS fits my event?

Accepted Answer

Start the free trial or watch the live demo. That gives you the clearest view of how the product handles registrations, vendors, and operational control.

Question 11

Is my data secure? Who can see it?

Accepted Answer

Every organization is isolated with row-level security at the database level. Only people you invite to your workspace can see your data. We never sell or share it.

Question 12

Can my whole team log in?

Accepted Answer

Yes. Invite as many co-organizers, volunteers and staff as you need. Roles control who can edit vs. just view.

Question 13

Will it work on event day if my Wi-Fi is bad?

Accepted Answer

QR check-in works on any phone with a camera and a cell signal — no app install. Self-check-in lets attendees scan their own code so your team isn't bottlenecked at one table.

Question 14

Can I migrate from a spreadsheet?

Accepted Answer

Yes — most modules accept CSV import. Email us if you need help moving over and we'll do it with you.

Frequently asked questions

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