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Vendor management · cluster

Vendor Fees and Payment Collection

Vendor fees fund a huge chunk of most events — but only if you actually collect them. The difference between an event that nets $40k and one that nets $25k is usually outstanding vendor invoices.

Pick a pricing model

  • Flat rate per booth — simplest, fairest, easiest to explain. Use this for first-year events.
  • Tiered by category — food vendors pay more (they sell more), nonprofits pay less or nothing.
  • Tiered by booth location — corners and entrance booths cost more.
  • Percentage of sales — only works if you have a closed POS system. Avoid for outdoor events.

When to charge

  • On approval, not on application — never collect money you might have to refund.
  • Net-7 from approval email. Auto-revoke the slot if unpaid by day 8.
  • Take card, not check. Checks delay you 5\u201310 days and 8% bounce.

Chasing outstanding fees

  • Day +3: friendly automated reminder.
  • Day +7: personal email from the event director.
  • Day +10: revoke approval, release the booth to your waitlist.
  • Never let a vendor check in unpaid 'just this once.' It poisons next year.

Stop running vendors out of a spreadsheet

HoldThat EventOS handles applications, approvals, fees and attachments in one place.